Exam Details
CompTIA · 220-1202
Prepare for 220-1202: Configure operating systems, implement security, troubleshoot software, and apply IT procedures.
Overview
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FAQ
The CompTIA A+ Core 2 (220-1202) exam is the second of two exams required to earn the A+ certification. This entry-level exam validates skills in operating system installation and configuration, security fundamentals, software troubleshooting, and operational procedures. It targets IT support professionals who manage Windows, macOS, and Linux endpoints, implement basic security controls, and follow IT best practices. Combined with Core 1, passing Core 2 earns the A+ certification that qualifies you for help desk, desktop support, and field technician roles.
You're a fit for 220-1202 if you:
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| Domain | Weight | What This Means |
|---|---|---|
| Operating Systems | 22% | Install and configure Windows, macOS, Linux, and mobile OS features, including command-line tools and system settings |
| Security | 24% | Implement physical and digital security controls, malware protection, wireless security, and social engineering awareness |
| Software Troubleshooting | 22% | Diagnose and resolve OS, application, browser, and mobile device software issues using systematic methodology |
| Operational Procedures | 32% | Apply documentation, change management, disaster recovery, scripting basics, and professional communication skills |
You're probably ready if you can:
You might need more prep if:
If this feels too advanced:
If you know the basics but want to build confidence:
The 220-1102 exam consists of a maximum of 90 questions to be completed in 90 minutes. Like Core 1, the format includes multiple-choice (single and multiple response), drag-and-drop items, and Performance-Based Questions (PBQs). In Core 2, PBQs typically involve using the Windows Command Line (CMD), managing disk partitions, or configuring security settings on a mobile device.
The exam is scored on a scale of 100–900. To pass the Core 2 (220-1102) exam, you must achieve a minimum score of 700. Note that this is higher than the Core 1 passing score (675), reflecting the increased complexity of software troubleshooting and security tasks. ExamOS provides scenario-based practice quizzes that specifically target these higher-level troubleshooting skills to help you clear this benchmark.
The Core 2 exam focuses on the "logical" side of IT support. The weightings are:
While Core 1 is about the "box" (hardware and networking), Core 2 is about the "brain" (operating systems and security). You will spend less time talking about RAM pins and more time talking about Control Panel utilities, terminal commands, and social engineering threats. Mastering the Windows Command Line and Troubleshooting Boot Errors is essential for passing Core 2.
A balanced approach is required to master the various OS environments:
The retail price for a single exam voucher is $253 USD. To earn the full CompTIA A+ credential, you must pass both Core 1 and Core 2. If you purchase a "Bundle" that includes both vouchers and a retake, you can often save money and reduce the stress of a potential first-attempt failure.
CompTIA’s policy for the A+ exams is as follows:
The CompTIA A+ certification is valid for three years. You can renew it by:
There are no formal prerequisites. Core 2 is designed for those who have already mastered the hardware basics of Core 1 and are ready to move into roles such as:
Once you have passed both Core 1 and Core 2, you are "A+ Certified." This is the most recognized entry-level IT certification in the world. It is often the "gatekeeper" credential that gets your resume past automated filters for corporate IT departments and government agencies (meeting DoD 8570/8140 requirements). Certified professionals often see an immediate increase in job opportunities and starting salary potential.